FAQs
Answers to your questionsIf you have questions about ShareHaus.Coffee, take a look at our FAQs for the answers you need. And if there’s still something unanswered, simply reach out to us using the form at the bottom of the page. We’re here to assist you and ensure you have a fantastic experience with us.
FAQs
Site Features and Tools
What are some of the included features?
Your ShareHaus site comes equipped with the following marketing tools built right in:
- an SEO addon,
- an analytics addon,
- a mailing list optin addon,
- discounted mail delivery service plan,
- a social sharing and following addon,
- a forms and quizzes addon,
- a referral automation addon,
- A load time optimization addon.
As well as many many more features designed to get you selling fast!
Can additional plugins or themes be added?
We’ve integrated most functionalities into our specialized codebase, so we no longer use the native plugin system. However, we accept feature requests for consideration.
What support is available?
For support, you can:
- Open a ticket at https://support.sharehaus.coffee
- Access up to 3 tutorials per month provided to members
- Purchase additional tutorials if needed
Is professional email included in the hosting?
Not currently available, but ShareHaus.Coffee may consider adding this service in the future as demand continues to grow.
Website Hosting, Integration and Operation
Can I run my own site and point to ShareHaus only as a Store?
Can I Integrate my ShareHaus.coffee shop with an existing web site?
Yes. Very easily. ShareHaus.coffee is a sophisticated fulfillment system that easily integrates with any existing web site. When you feel good about your ShareHaus store, you can point it to any URL you control, including a subdomain. For example store.mybusiness.com .
You might also choose to host your entire site with ShareHaus and use it’s sophisticated suite of marketing tools to run your coffee business without the added complication and expense of a separate site.
Can you connect to our Shopify/Magento/etc... store?
Not at this time, though some integrations are planned. You can of course use your sharehaus site as a subdomain fo you existing site. For example: store.mycoolsite.com and mapping that to you sharehaus store.
If none of this makes sense, reach out to our friendly staff for more information.
What website platform is used by Sharehaus.coffee?
Our network platform runs on a customized WordPress CMS core. This powerful system, gives us the ability to keep a close eye on every order in real time and produce your products as they are ordered. This LEAN approach ensures that you never need to maintain any inventory, and allows us to deliver the utmost freshness and quality in every product we offer.
Can additional plugins or themes be added?
We’ve integrated most functionalities into our specialized codebase, so we no longer use the native plugin system. However, we accept feature requests for consideration.
Who designs websites for Sharehaus.coffee?
Our team of dedicated designers at ShareHaus.Coffee is responsible for website design. While many of our clients are actively involved in or entirely responsible for their website design, we understand that some simply lack the time to build their own sites. We offer full design service for those who chose a more turn key approach to launching their business.
Can I Change and Update My Website Independently?
Of course! That’s the whole point – to put you in control of your website and business. Each site is equipped with a super easy-to-use editor and a suite of tools that allow you to run your business the way you want to.
Sales and Payments
Bulk Buying Coffee and Apparel through ShareHaus.Coffee
However, there are a few exceptions. For example, building a strong customer base often involves community engagement. So, participating in local markets or community events can definitely be beneficial. In such instances, we suggest you only purchase the necessary amount of goods to make these events successful.
Good inventory management helps to lower costs and ensure your products’ freshness.
Selling apparel or other branded items involves careful design planning. We highly recommend keeping your apparel stock levels close to zero until you’ve hit on a design that customers love.
So while the idea of buying in bulk may seem attractive, it contradicts the core principles of our lean strategy that aims to reduce financial risk. Only when specific scenarios like craft shows or community events warrant should the purchase of larger inventory be considered.
Is there a contract?
When people speak about “a contract” they usually refer to a commitment to purchase a set quantity of product or to use the service for a set period of time. ShareHaus Coffee does not require any such commitment. You simply sign up to the hosting plan that best suits your needs. You can pay monthly or save by paying for the plan with one convenient yearly payment. No commitments.
What is a realistic first-year sales goal?
While specific goals depend on your business strategy, launching your brand in various marketplaces, acquiring 4-5 wholesale clients, signing up 30+ ongoing subscriptions, and achieving 30-40k in sales during the first year would indicate a successful start.
How do I get paid?
ShareHaus Coffee integrates with your bank account. The proceeds from your sales are directly deposited into your account. For each sale, you’ll receive a detailed summary including all fees, costs, profit, and applicable taxes. The funds from your sales are transferred to your bank account either at regular intervals or upon request.
What is the minimum order quantity?
Sharehaus.coffee
With ShareHaus Coffee, there’s no Minimum Order Quantity. When you subscribe to one of our plans, we stand ready to produce your coffee, apparel, adn more on an as-needed basis. As orders come in through your store, our automated roastery springs into action and ships your customers’ orders within three days. There’s no need for you to purchase or hold any inventory.
What is the average percentage of merchandise vs. coffee sales?
What is the average percentage of merchandise vs. coffee sales?
This largely depends on your merchandising strategy. Most successful sites sell a substantial amount of merchandise, but there isn’t a rigid rule.
How do you charge for the coffee, apparel and other products
We provide you with a straightforward and competitive wholesale rate. Many of our customers are pleasantly surprised to learn that, despite our coffee’s exceptional quality, it comes at a cost lower than the wholesale prices of numerous other name-brand varieties.
Our apparel is also attractively priced, allowing a significant retail markup for each item sold.
In fact that’s the whole point to our service. We integrate most services at an affordable rate and using lean production methods we eliminate most finacial risk assosciated with running a business.
Product Information and Customization
What are the packaging options?
Our packaging options include:
Compostable bags with a gas release valve
Non-compostable black bags with a gas release valve
Please note that our bags are not resealable, as this interferes with our filling equipment.
Are smaller sample packs available?
Yes, we offer promotional sachets in 2, 2.5, and 3 oz sizes with your label on them. These sachets are not available for individual sale on your website.
Is bilingual packaging available?
Yes, you can design the label in your preferred languages. The primary front label doesn’t need to be in both English and French, and an optional back label is available. Many customers provide bilingual packaging.
Is custom packaging available?
Is custom packaging available?
Custom packaging is available. However, we recommend clients sell at least 2,000 bags to validate their brand before committing to the expense of potentially ill-conceived branding.
What is on the bag, and shipping box?
Your label goes on the bag and we place an attractive shipping label on the box.
Do bags come with barcodes?
Usually, bags don’t feature barcodes unless required for resale to grocers or other outlets. However if barcodes are required by your customers they are very easy to add.
Can information about the coffee beans Sharehaus.coffee roasts be provided?
Yes, we can provide details on the origin and other specifics of the beans we roast upon request. Coffee descriptions are also available.
Can I choose a custom name for my product
Yes, you can choose a unique name for your product. This is the purpose of provate labeling your coffee and of owning a private label. You do you!
Has Sharehaus.coffee received any awards?
Yes, our espresso Cremoso won a bronze medal at the 2015 North American Golden Bean Coffee Competition. The following year, our Garibaldi Fair Trade Espresso earned a bronze medal for Organic Espresso at the same event.
Shared Inventory - Presses, tampers, grinders etc...
Yes, we offer a range of coffee products and accessories. We call this “Shared Inventory”. You can pick from any item in our shared inventory, and sell it on your site without having to purchase a large quantity. When you sell one unit we simply credit you the profit (difference between your cost and your sell price). Easy!
What is the average percentage of merchandise vs. coffee sales?
What is the average percentage of merchandise vs. coffee sales?
This largely depends on your merchandising strategy. Most successful sites sell a substantial amount of merchandise, but there isn’t a rigid rule.
Sharehaus for an Exisiting Business
I Own a foodservice business. Can I Use ShareHaus coffee for My brick and mortar store?
Absolutely! In fact it’s one of the best uses of our service. We offer a 5 Lb food-service bag along side the other retail formats (3/4 Lb, 1 Lb) .
A typical café might:
- stock retail 1 Lb bags on it’s shelves for walk-in customers to take home,
- use its own branded product in 5 Lb bags for in-house drink preparation,
- make it all available through its own ShareHaus site (pointing at its own domain name)
- and offer a wholesale rate to other merchants so they can resell their trendy product in their own businesses.
It’s all baked in to what we do. Best of all, we drop-ship it all to you and your customers so there is no effort required on your part. We do all the heavy lifting for you.
Are there any promotions available for private label partners?
Yes, we occasionally offer promotions. To stay informed, follow our social media channels and subscribe to our newsletter. Keep in mind, though, that the price of coffee is tied to market prices and production costs. Purchasing in high volumes doesn’t lower the cost and negates the benefit of our just-in-time production methods; it also increases your financial risk.
Who designs websites for Sharehaus.coffee?
Our team of dedicated designers is responsible for website design. Many of our clents are intimately involved or wholly responsible for their own website design.
Can modifications and updates be made to the website independently?
Yes! In fact, our most successful partners actively participate in the daily development and maintenance of their websites.
Vendor Community
Can success stories of other users be shared?
Although we can’t disclose all information due to the nature of private label services, we’re currently polling our community to identify clients willing to share their success stories.
How many companies does Sharehaus.coffee serve?
We cater to nearly 100 companies, a number that increases daily. Contact us to learn more about our network.
What is a realistic first-year sales goal?
While specific goals depend on your business strategy, launching your brand in various marketplaces, acquiring 4-5 wholesale clients, signing up 30+ ongoing subscriptions, and achieving 30-40k in sales during the first year would indicate a successful start. It’s also not unusual for some of our clients to achieve significantly better results. Some of our alumni has gone on to becomes Nationally recognized brands, while others have secured large contracts with COSTCO, Loblaw, and others
Wait! I have More Questions…
Yup! That happens.
With a service this new, we get lot’s of questions. Fill in the form below and we’ll gladly answer any of your questions.